FAQ
FAQ & Store Policies
About Sunset Club Vintage
Sunset Club Vintage is a curated womenswear destination located in La Jolla’s Bird Rock shopping district, created for women with full social calendars and a strong sense of personal style. We specialize in sourcing authentic designer vintage handbags, watches and accessories from across the globe.
Visit us at 5711 La Jolla Blvd to shop in person, discover new arrivals, and experience a more intentional way to get dressed!
1. Authenticity
Every designer item sold by Sunset Club Vintage is guaranteed authentic. We take pride in a careful, category-specific verification process that combines trusted sourcing, human review, and reputable third-party authentication services.
Handbags, Wallets, and Small Leather Goods
Designer handbags, wallets, and small leather goods are reviewed through a combination of human inspection, Entrupy, and other trusted third-party authentication services, based on the item.
Entrupy is a widely recognized luxury authentication technology that uses high-resolution imaging and artificial intelligence to evaluate products against an extensive database of authentic and counterfeit goods.
All handbags come with certificate of authenticity.
Watches, Eyewear, Shoes, and Other Designer Accessories
Watches, eyewear, shoes, and other designer accessories undergo a separate verification process tailored to their category. This includes detailed human inspection, review by trusted vendors, and evaluation by reputable third-party specialists with experience in the relevant product type.
Our team also assesses each item for condition, quality, and functionality, where applicable, before it is offered for sale. We welcome questions about the authenticity or verification process for any item in our collection.
2. Returns & Sales Policy
Vintage and Secondhand Items
All vintage and secondhand items are final sale and are not eligible for returns or exchanges.
This policy helps protect the integrity of each piece and ensures that customers receive items that have not been worn or handled after purchase. We take great care to accurately describe the condition of every item, including any visible signs of wear, and can send additional photos and videos of an item upon request. Please review all photos and condition details carefully before purchasing, and don't hesitate to contact us with any questions.
Contemporary Womenswear
Returns are accepted within 14 days of delivery for eligible contemporary apparel. Items must be unworn, unwashed, unaltered, and returned in their original condition with all tags attached.
To request a return, please email info@sunsetclubvintage.com within 14 days of delivery.
Eligible returns include complimentary return shipping and are not subject to a restocking fee. Items showing signs of wear or damage, including makeup marks, odors, alterations, or missing tags, will not be accepted.
All return requests are subject to review and must be submitted within the 14-day return window.
3. Vintage Condition
Each piece in our collection is thoughtfully selected for its quality, condition, and character. Because vintage and pre-loved items have had a life before Sunset Club, they may show signs of age or previous wear, including light scuffing, patina, fading, or other minor imperfections.
We believe these details contribute to the history, charm, and individuality of each piece. Please review the product photos and condition description carefully, or contact our team for additional information before purchasing.
4. Shipping
We ship domestically throughout the United States and internationally. Shipping rates are calculated at checkout based on the destination and selected service. Tracking information will be provided once your order has shipped.
For international orders, customs duties, taxes, and import fees are the responsibility of the buyer and may vary by destination. These charges are not included in the item price or shipping cost collected by Sunset Club Vintage.
5. Processing Time
Orders are typically processed within two to three business days. Additional processing time may be required during launches, events, holidays, or other high-volume periods.
For time-sensitive orders, please contact our team before purchasing, and we will do our best to accommodate your request.
6. Local Pickup
Local pickup is available from our retail location in Bird Rock, La Jolla. Select “Local Pickup” at checkout. Once your order is ready, you will receive an email or text with pickup instructions.
7. Consignment
Sunset Club Vintage is always considering well-kept, authentic designer vintage pieces for consignment.
To inquire, please email info@sunsetclubvintage.com with a brief description of the item, including the designer, style, condition, and any relevant history, along with clear photos.
If the item appears to be a fit for our collection, a member of our team will respond with an invitation to schedule an in-person appointment so we can view, authenticate, and assess the piece. Submission does not guarantee acceptance, and final consignment terms will be discussed following the in-person review.